Measuring service quality at an online university: using PLS-SEM with archival data | SpringerLink
The development of HEdPERF: a new measuring instrument of service quality for the higher education sector - Abdullah - 2006 - International Journal of Consumer Studies - Wiley Online Library
PDF) Service quality in higher education – a review and research agenda
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Measuring service quality in higher education: HEdPERF versus SERVPERF | Emerald Insight
PDF) Testing the Superiority and Dimensionality of SERVQLAL vs. SERVPERF in Higher Education
Comparing alternative instruments to measure service quality in higher education | Emerald Insight
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PDF) Measuring Service Quality in Higher Education: Evidence from an Albanian Private University | Xheis Nanaj - Academia.edu
9 Practical Methods for Measuring Service Quality
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Comparing alternative instruments to measure service quality in higher education | Emerald Insight
HEISQUAL: A modern approach to measure service quality in higher education institutions - ScienceDirect
PDF) SERVICE QUALITY SCALE DEVELOPMENT FOR HIGHER EDUCATION INSTITUTIONS: THE ASIAN CONTEXT
HEISQUAL: A modern approach to measure service quality in higher education institutions - ScienceDirect
Evaluation of the factors that determine quality in higher education: an empirical study
Measuring service quality at an online university: using PLS-SEM with archival data | SpringerLink
The Service Quality Scale Debate: A Tri-Instrument Perspective for Higher Education Institutions - Expert Journal of Business and Management
PDF) Service Quality Measurement In Higher Education
An Overview of State Higher Education Funding Approaches - Ithaka S+R
PDF) SERVICE QUALITY SCALE DEVELOPMENT FOR HIGHER EDUCATION INSTITUTIONS: THE ASIAN CONTEXT
Measuring service quality in higher education: Development of a hierarchical model (HESQUAL) | Emerald Insight
Comparing alternative instruments to measure service quality in higher education | Request PDF
Comparing alternative instruments to measure service quality in higher education | Emerald Insight
